常见问题与排障 / FAQs & Troubleshooting
排查登录、同步、MR、OCR、悬浮窗口、OBS 和备份问题。Troubleshoot login, sync, MR, OCR, overlay, OBS, and backup issues.
Written By Rengar Lee
Last updated 27 days ago
中文
登录窗口完成了,但应用没有显示成功
关闭登录窗口后重试,并在 设置 → 账号 → 网络连通性检测 中检查连接。如果连接超时,确认系统时间、网络、代理或防火墙设置后重新登录。
输入 CFN ID 后没有反应
输入本身不会自动查询。请先登录 CFN,再点击“开始追踪”。如果提示找不到目标,请核对数字 CFN ID,不要把玩家昵称当作 CFN ID。
左侧数据页面是灰色的
趋势、对战记录、周期报告和胜率报表等页面需要先完成追踪。打开 设置 → 账号,登录并开始追踪后即可使用。
新打的对局没有出现
依次尝试:
在账号页点击立即刷新;
到对战记录页执行历史记录同步;
检查当前追踪的 CFN ID;
清除过窄的时间、模式、角色、对手或标签筛选;
等待 CFN 官方页面更新后再同步。
趋势图比对战记录少
这是正常情况:趋势图只统计排位对战。另请确认选择了正确角色,以及 LP / MR 是否与该角色的数据类型一致。
MR 按钮不能点击
该角色的已同步记录中没有有效 MR 数据。进入大师段位并同步到 MR 对局后才会启用。
OCR 没有识别出对手
确认 设置 → 数据 → OCR 识别 已开启。
确认 SF6 已启动且窗口没有最小化。
运行 OCR 运行检测。
模型未就绪时重启应用;捕获失败时保持游戏窗口可见后重试。
特殊字体、画面缩放、遮挡和置信度不足也可能造成单次识别失败。
对手画像没有弹出
确认“OCR 识别”和“对手画像”两个开关都已开启。OCR 必须先成功识别对手,画像卡片才有查询目标。
找不到悬浮窗口
在 设置 → 外观 重新切换一次 Mini / Pro,并使用小、中、大尺寸预设。Pro 模式还可以在 Pro 布局 → 窗口 中修正 X / Y 坐标。
OBS 中仍有背景或边缘
确认开启的是 完全透明背景,不只是“透明背景”。OBS 中使用窗口采集,并优先选择 Windows 10(1903 及以上)的采集方式。
悬浮面板挡住游戏或影响性能
切换 Mini 模式并选择较小窗口;
关闭增强效果;
不需要识别时关闭 OCR 和对手画像;
关闭始终置顶,只在 OBS 中采集窗口。
记录从错误的时间开始统计
打开 设置 → 数据 → 选择追踪开始点,选择正确的历史对局并应用。若希望重启后沿用原会话,再开启“启动时恢复上次会话”。
备份加载失败
确认选择的是原备份目录、目录可读写,并且备份文件未被手工修改或被其他程序占用。仍然失败时,保留备份文件并联系社区,不要反复覆盖它。
软件会保存或上传 CFN 密码吗?
数据共享说明明确不会上传账号密码。登录只应在应用打开的 CFN / Capcom 登录页面中完成,不要把密码发送给任何个人。
仍然没有解决
通过 设置 → 系统 → 联系作者,或加入 Discord / QQ 群。反馈时请提供:
应用版本和 Windows 版本;
问题发生的页面;
可以复现的操作步骤;
错误文字或截图;
OCR 问题附“OCR 运行检测”结果。
请勿公开账号密码、Cookie 或其他敏感信息。
English
The login window finished, but the app does not show success
Close the login window and try again. Then go to Settings → Account → Network Connectivity Test to check the connection. If the connection times out, check your system time, network, proxy, or firewall settings, then log in again.
Nothing happens after entering a CFN ID
Typing does not start a search automatically. Log in to CFN first, then click Start Tracking. If the app says the target cannot be found, check the numeric CFN ID and make sure you are not using the player's nickname.
The data pages on the left are disabled
Pages such as Trends, Battle Records, Period Report, and Win Rate Report require tracking first. Open Settings → Account, log in, and start tracking.
New matches are not showing up
Try these steps in order:
Click refresh now on the Account page;
Run history sync on the Battle Records page;
Check the current tracked CFN ID;
Clear narrow filters such as time, mode, character, opponent, or tag;
Wait until the official CFN page updates, then sync again.
The trend chart has fewer matches than Battle Records
This is normal: trend charts only count ranked matches. Also check that you selected the correct character and that LP / MR matches the data type available for that character.
The MR button cannot be clicked
There is no valid MR data in the synced records for that character. The button becomes available after the character reaches Master and MR matches are synced.
OCR does not recognize the opponent
Make sure Settings → Data → OCR Recognition is enabled.
Make sure SF6 is running and the game window is not minimized.
Run OCR Runtime Check.
If the model is not ready, restart the app. If capture fails, keep the game window visible and try again.
Special fonts, screen scaling, visual obstruction, or low confidence can also cause a single recognition attempt to fail.
The opponent profile card does not appear
Make sure both OCR Recognition and Opponent Profile are enabled. OCR must recognize the opponent first before the profile card has a target to query.
I cannot find the overlay window
Go to Settings → Appearance and switch Mini / Pro again, then try the small, medium, or large size presets. In Pro mode, you can also fix the X / Y position under Pro Layout → Window.
OBS still shows a background or edge
Make sure Fully Transparent Background is enabled, not only “Transparent Background”. In OBS, use Window Capture and prefer the Windows 10 (1903 and later) capture method.
The overlay blocks the game or affects performance
Switch to Mini mode and use a smaller window;
Turn off enhanced effects;
Turn off OCR and opponent profile when you do not need recognition;
Turn off always-on-top and only capture the window in OBS.
Records start from the wrong time
Open Settings → Data → Select Tracking Start Point, choose the correct historical match, and apply it. If you want to keep the previous session after restarting, enable Restore Previous Session on Startup.
Backup loading failed
Make sure you selected the original backup folder, the folder is readable and writable, and the backup files were not manually edited or occupied by another program. If it still fails, keep the backup files and contact the community. Do not repeatedly overwrite them.
Does the app save or upload my CFN password?
The data sharing notice states that account passwords are not uploaded. Login should only happen inside the CFN / Capcom login page opened by the app. Do not send your password to anyone.
Still not solved?
Use Settings → System → Contact Author, or join Discord / QQ group. When reporting an issue, include:
app version and Windows version;
the page where the issue happened;
steps to reproduce;
error text or screenshots;
for OCR issues, include the OCR Runtime Check result.
Do not publicly share account passwords, cookies, or other sensitive information.